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Closing Perspective

"Given the significant project experiences the information technology industry has collected over many decades, we are able to identify some of the common sources of problems that contribute to project failure."

"This section discussed some of the categories that commonly contribute to project problems and identified the types of questions that a rescue manager needs to include on a questionnaire to deconstruct the project status and understand what has really gone wrong."

"Another problem seems to be trying to automate a flawed business process. Most enterprises have processes that are flawed because of years of minor corrections and failure to keep up with business changes. When automation is added, it becomes an automated flawed process. Making a flawed process run faster makes no sense. This is often recognized by the users and results in change orders to the original requirements. Instead of assuming that the current process should be automated, perhaps they may need to be re-engineered first, then automated."

The above is an excerpt from a book written by Sanjiv Purba and Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street, 10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20 years of experience managing large projects and many years engaged in rescuing ailing projects.