Degree of Clarity and Depth
"A lack of either of clarity or depth is usually a sign that the extended project team (including the business users) do not have a good understanding of the project requirements or intended solution. In fact, the greater the push you receive when trying to achieve clarity and depth, the more likely it is that these details have not been finalized."
"It is impossible to complete a project without clarity and depth. For example, the objective 'Let's redesign the web site' is clear, but it has no depth. Too many project managers are given this level of depth and expected to successfully deliver a project without the accompanying time or business knowledge required to do this successfully."
"Clarity and depth can best be achieved at the start of an initiative - either the start of the project itself or at the beginning of the rescue intervention. It gets harder to ask for these later in the project cycle because the stakeholders who have not provided either up front will assume that the details are already available and will be less likely to accept responsibility because it is easier to blame the project team. These facts may simply not be known."
The above is an excerpt from a book written by Sanjiv Purba and Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street, 10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20 years of experience managing large projects and many years engaged in rescuing ailing projects.