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Excessive Quality Problems

"Quality, or the lack of it, can be obscured during normal development phases because things that are not present or working properly can be argued to be delivered in the future. However, a line must be drawn at some point. Quality issues are obviously a problem, but there comes a time to either hit the rescue button or accept that the problems being encountered are within expectations."

"Quality expectations and quality assurance processes need to be defined at each phase of the project, with an answer to the following questions: What types of errors are acceptable? How are errors prioritized and resolved? What tests need to be run to find the errors?"

The above is an excerpt from a book written by Sanjiv Purba and Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street, 10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20 years of experience managing large projects and many years engaged in rescuing ailing projects.

Both the PMBOK® and AceIt® contain a chapter dealing with Quality Management. This information will help you identify the processes your project needs to avoid the problems described here.