Excessive Quality Problems
or the lack of it, can be obscured during normal development phases
because things that are not present or working properly can be argued
to be delivered in the future. However, a line must be drawn at some
point. Quality issues are obviously a problem, but there comes a time
to either hit the rescue button or accept that the problems being
encountered are within expectations."
"Quality expectations and
quality assurance processes need to be defined at each phase of the
project, with an answer to the following questions: What types of
errors are acceptable? How are errors prioritized and resolved? What
tests need to be run to find the errors?"
The above is an excerpt from a book written by Sanjiv Purba and
Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street,
10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20
years of experience managing large projects and many years engaged in
rescuing ailing projects.
Both the PMBOK® and AceIt®
contain a chapter dealing with Quality Management. This information
will help you identify the processes your project needs to avoid the
problems described here.