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Interpersonal Problems

The following is an excerpt from a book written by Sanjiv Purba and Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street, 10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20 years of experience managing large projects and many years engaged in rescuing ailing projects.

"Interpersonal considerations are unavoidable on projects. However, managing them poorly can result in an employee retention problem, employees threatening to leave, immense unhappiness, poor morale, bullying, people trying to protect themselves, arguments that do not resolve anything, and politics at all levels."

"The presence of interpersonal problems is an alert for a deeper investigation. Extensive problems will begin to manifest themselves in some of the other symptoms that are discussed in this section, including poor quality and missed deadlines."