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Key Relationships

"The relationships that have the highest impact during a project rescue are shown in the figure below. The figure further prioritizes the relationships, identifying the ones that are key, important, and somewhat important. These relationships must be secure for the project rescue effort to move forward successfully."
 
 
Relationship Matrix
 
 

Key Relationships

"There are four key relationships in the extended organization, as described in the sections that follow.
 
Executive Sponsor - Rescue Manager  This is the most important relationship to the project rescue. The executive sponsor handles the business side, while the rescue manager handles the delivery side. Their mutual trust and agreement are needed for making the types of decisions that are necessary to salvage a troubled project.
 
Executive Sponsor - Stakeholders  The executive sponsor is a representative of the other stakeholders. In many, but not all, cases, the stakeholders report to the executive sponsor. These groups must deliver a consistent message, otherwise the project team will not have clarity about what it is trying to build. Weaknesses in these relationships are major contributors to project problems.
 
Rescue Manager - Project Management  This is a complicated relationship. The rescue manager may be seen as an interloper. There may be the perception that credit for success will go the the newcomer, while some type of blame or stigma will be associated with the original project management team.
 
The rescue manager's biggest strength is being able to bring a fresh perspective to the initiative, and to be able to leverage the work already done and the lessons learned by the project team. The rescue manager cannot salvage the project independently. The original project management team needs to be fully engaged for the operation to be successful.
 
This relationship must be based on an agreement of full support for the rescue manager for the duration of the rescue. The rescue manager must position the full project management group to be equal partners in the future success of the initiative.
 
Project Management - Team  The rescue manager's influence is only as great as allowed by the executive sponsor. This influence may be great at the start of the initiative, but it will start to taper off as the rescue begins to take shape. Longer-term commitments and relationships must continue between the project management group and the project team. Ongoing trust is imperative in this relationship."