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Details of the Execution Phase

“The execution phase is going to be the most active and potentially contentious. The first two phases of the project rescue were an opportunity for team members to express their opinions, vent their frustrations, and allow the people identified as the core rescue assessment team to do a lot of the required legwork. The execution phase is going to require some new rules and disciplines.”

“The previous section focused on the different aspects of the subphase ‘Ensure Communication’ to inform the extended project team about what is going to be done, how they will be participating, and what is expected of them. The remaining subphases in the execution phase are described in this section.

Upgrade Infrastructure

“Infrastructure can become a bottleneck because the processes related to its selection procurement, and installation involve several different groups in an organization, as well as external vendors, who are also affected by their own external factors and corporate cultures.”

“Consider this example: After a mission-critical web application was launched, one of the primary servers went down due to a physical memory problem. The production system would crash whenever a few dozen people around the world signed on – which was pretty much all the time. The replacement machine was ordered, but was caught in traffic for over a day!”

“Short of hiring a helicopter, there was not much anyone could do after the problem occurred. Analysis during the planning stage would have shown that there was only one, very busy, highway between the hosting facility and the stocking center. The correct answer would have been to stock a backup at the hosting center.”

“Infrastructure processes can be delayed in the following areas:

  • Selection process Trying to find the absolute right fit involves evaluating every product combination in the world. This is impossible. Always work from a prioritized functionality list that has been accepted by the stakeholders.
  • Ordering process You need to identify the person who is going to sign the purchase order once the recommendation is made. Bring them into the discussion and find out exactly what they need to know in order to feel comfortable with the process.
  • Accounts payable Companies have different payment policies. You need to ensure that the accounting group understands the urgency of sending out the checks to ensure there are no delays in processing the infrastructure orders.
  • Vendor culture The vendor may want the sale but may not be able to fulfill the order, for any number of reasons. Are there other high-profile clients placing orders for the same equipment? Where will you be on the priority list? Are you asking the vendor for exceptions that only someone at the executive level in the head office can provide?”

Now that the correct infrastructure has been selected, you're ready to execute the Project Rescue Plan, including executing the Architecture/Design subphase. To read more about how to do this, click here.
For tips on how to manage the Development Subphase, the Testing Subphase, get signoffs, and for a Closing Perspective, click here.