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Review Project Audit Results

Key Question: Does each team member have the most appropriate experience for their respective role(s)?

"After reviewing the suitability of your project manager and project sponsor, it's time to review each member of the project team. In each case you need to determine if the project team member has the appropriate skills and experience for their respective role(s) on the project. Availability can no longer be the staffing criteria. With a runaway project, you must eliminate all weak links. It's time to jettison Crusty, Dusty and Rusty because your best recovery plans will fail if you do not have the right people to execute them."

"Replacing the inappropriate IT team members is easier than replacing the inappropriate business subject matter experts. You have more external options if your attempts to get the right internal people are not successful. You can hire new employees or secure the services of consultants. Just get the right people."

"On the business side, the best people for your project are within the organization. These people have the knowledge of how the business is run and therefore have the knowledge of how the system should run - the true subject matter experts. You need to sharpen your negotiation and selling skills to pull these people onto the project. You will need to know exactly how much time they need to commit and when they need to commit that time. Now that you have a complete, reasonable project plan, you can provide those answers. You will also need to articulate the benefit of having those people on your project. People are leery of joining a runaway project. If you are unable to secure these people, you have a difficult, but not impossible, external alternative. You can get consultants that have implemented packaged software or have industry experience, but nothing replaces your company's true subject matter experts."

"With runaway projects you cannot compromise on the experience of the technical and subject matter expert team. If the project is important, you've got to put the right people on it."

The above is an excerpt from a book written by Sanjiv Purba and Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street, 10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20 years of experience managing large projects and many years engaged in rescuing ailing projects.