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Some Relationship

"These relationships are relevant, if not important, for sharing information between groups. They should be encouraged. Importance is in relation to the rescue. The project can still be successful if these relationships are not flourishing. There are five key relationships in the extended organization, as described in the following sections.

Executive Sponsor - Team  The executive sponsor should build a relationship with the project team, but this is not mandatory in the short term. Workshops or group meetings can be used to bring these groups together to share information and values.

Executive Sponsor - Third Parties  Third parties will want to build a relationship with the executive sponsor. There is a natural attraction to the power exhibited by the latter. However, this relationship is not key to the rescue process and should not interfere with the other, more important ones.

Stakeholders - Team  The importance of this relationship is similar to the relationship between the executive sponsor and team. It is desirable, but not urgent. It can be established gradually.

Stakeholders - Third Parties  This relationship is similar to the relationship between the executive sponsor and third parties. It is desirable, but can be gradual. Third parties generally benefit more from a special or close relationship with stakeholders than directly from the results of a project rescue effort.

Team - Third Parties  Relationships with some third parties may be best established with specific members of the project team. For example, a contract system administration group should develop a relationship with the operations manager rather than the rescue manager."

Closing Perspective

"Conflict is a part of every human activity, and the results can be negative or positive depending on how the process is managed. This chapter looked at the types of conflicts that can arise during rescue initiatives based on the corporate culture that has been established and the stresses resulting from a project in trouble. Several proven techniques for building consensus were also discussed. The chapter also examined the key relationships that need to be protected, and how they can be protected, to move an intervention forward successfully."