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Suppliers

"Suppliers, such as those providing human resources, software, hardware, or other materials are managed as a thread. Streamline the process of working with suppliers by building your nondisclosure agreements, contracts, expectations, and service level agreements. The expectations and service level agreements need to clearly communicate your requirements and important deadline dates. Also ensure that there is an acceptable remedy if the supplier does not perform as per the agreement."

"For contractor employees, you need to establish training and skills expectations. Project rescue periods are going to require extensive working hours to ensure that the contractors are willing to be part of the team. Are they willing to be contacted around the clock during a crisis - or even just to ensure that the deadlines are met?"

The above is an excerpt from a book written by Sanjiv Purba and Joseph Zucchero, published by McGraw-Hill/Osborne, 2100 Powell Street, 10th Floor, Emeryville, California 94608 U.S.A. Sanjiv has over 20 years of experience managing large projects and many years engaged in rescuing ailing projects.