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Management Questions

"The management related questions are intended to nudge all the management-level resources forward on the project rescue plan. Here are some of the questions that the rescue manager should pose to other managers and leaders during the reaminder of the execution phase:
  • How can we improve the efficiency of our status meetings and communications?  Letting people be part of any decision making process and/or provide their input increases their buy-in. This question may also result in some valuable insight for improving the efficiency of the management process.
  • Are you comfortable with your quality assurance processes? What are they?  These questions should be posed to the deliverable owners. The answers give you a sense of the attention they are giving to the finer details of their work in progress. These may be appropriate questions to ask the business users as well.
  • What criteria are you using to evaluate deliverables?  This question should be posed to the stakeholders, team leaders, and managers. This ensures that everyone is working toward the same end goals. The answers should be recorded and shared with every person who is going to be involved in accepting the project deliverables. This may be an appropriate question to ask the business users as well.
  • How are your team members doing? Is hard work being recognized? These are morale questions that should be posed to anyone in the project who is managing people. The intent is to ensure that all members of the team, though working very hard, are being made to feel appreciated. The intent is also to give them some small rewards along the way to thank them for their ongoing efforts.
  • Do you see any new risks and are we mitigating the existing ones effectively?  This open ended question should be posed to everyone in the extended project team to keep them engaged, to gather new information, and to keep everyone in a nimble frame of mind. The quesiton reinforces the possibility of making further changes to the project plan without panicking the team. This question could also be included in a formal risk management process.
  • What else can we do to improve results?  This is another open ended question that is intended to gather any other information that has not been brought into the open. It is also intended to remind team members that they have to be part of the solution, and not just the ones who raise problems."