Execution Phase Questionnaire
"At this stage of the project rescue, you do not want the business users to make any changes to the business
requirements. At the same time, you want the technical or development team to deliver against the business specifications that have been built. Unfortunately, the project rescue may not transpire this cleanly, so you will need to make further adjustments. You may need to remind team members about the roles they need to play. Additional information may become available that needs to be captured and incorporated into the project rescue."
"This section identifies a series of questions that the rescue manager can pose to different members of the extended project team throughout the execution phase. In addition to information gathering, these questions provide you with additional guidelines for the work that needs to be done. Furthermore, these questions establish a safety net by giving the stakeholders and business users ongoing active involvement in this phase."
"Asking questions of different members of the team is also a nonthreatening technique for posing difficult scenarios. Instead of telling professionals to do a job that they may already be doing, a series of questions can be asked that does not make them feel like they are being accused of messing up. It also allows them to suggest corrective courses of action."
"Asking questions, of course, may produce answers that are uncomfortable. The point of asking the questions is to solicit the information, which allows you to maintain better balance than if the same information gets presented to you by the business community. The latter puts you on the defensive and could lead to additional mistakes. The former allows you to ask for help and creates shared ownership."
Executive Sponsor Questions
"Executive sponsors generally have the greatest latitude to change their minds because they are in effect the owners of the project. Even though they will be responsible to other executives in the organization, they can be flexible in what they are willing to accept and the types of workarounds they are willing to fund in the interim if the plan needs to change again. All of these questions are critical for the actual and perceived success of the project." To see a list of potential questions to pose to your project's executive sponsors, click on this link
These are questions that the rescue manager can use to determine whether the various project teams are performing at peak efficiency, whether there are any problems or issues that the rescue manager should solve, whether QA activities are being performed, and what new project risks need to be managed. To see the list of potential questions to pose to the team managers on your project, click on this link
Your project’s architects may include any of: the Head Architect, the Chief Architect, the Technology Architect, the Solutions Architect, or the Strategy Architect. These people need to provide you with the assurances you need that the activities and deliverables required to support your solution, including hardware, software, and licenses, are planned and on track. For a list of some of the questions that will verify this for you, or identify project plan areas that should be strengthened, click on this link
Development Team Questions
You’ve asked the questions that ensure that you have a design and architecture that will deliver all the business benefits your customer or client expects from the project. Now it’s time to turn to the development team and find out whether they can deliver the finished product. You need to ask questions that verify they’re using the right approach and have all the tools they need to deliver. For a list of suggested questions, click this link.
The right design and product are not going to deliver on their business promise if they don’t meet quality expectations. The rescue manager needs to verify with the test team that the team has all the tools and environments they need to conduct testing, that they have all the right tests, and that they are testing the right functionality. Don’t forget to ask the questions about performance, load, and stress testing too. For a list of suggested questions that will help you determine if you’re meeting these objectives, click this link
It may seem that once you’ve planned and executed all the activities that bring the right product to market at the right time, with a high degree of quality, your work should be done. In the world of software development, you still have one more critical project phase to execute: deploying the solution. This section suggests a number of questions that will tell you whether you have the right plan in place for a smooth implementation. To view the list, click on this link
Training of support staff or users is not a part of every project. Many implement a solution that delivers the same functionality on a faster platform, or a platform that is less expensive to support. If your project will implement a software solution that delivers new functionality or an application with new or different support needs, you’ll need to plan for the necessary training. For a list of questions that will give you a good indication of whether you’re ready to train, click on this link
Vendor and Third Party Questions
Vendors and sub-contractors constitute a unique part of the project team. They are not under the direct control of the project manager, as are the other project team members. These folks are governed by a contract which is often supported by a Statement of Work (SOW). The SOW becomes the basis for all the vendor deliverables and milestones and the project manager will monitor and control the vendor using the Procurement Management plan. To view a list of questions that will tell you if you’ve engaged the right vendor and they’re meeting your expectations, click on this link
Offshore Vendor Questions
Offshore vendors are a special class of vendor/sub-contractor. Selecting an offshore vendor initially, and monitoring and controlling the relationship will require all the oversight we described to you in the Vendor Questions page. In addition to the questions on that page, there is an additional set of questions that you can view by clicking on this link.