In the fast-changing digital economy, organizations want to best use their capabilities to provide customer centric products and services. In addition, emerging technologies and scarcity of capable resources put tremendous pressure on an IT department to fulfill its business mandates. This program helps students to comprehend a holistic profile of a modern day IT manager in the digital age. It analyses challenges, offers perspectives, and introduces best practices to students on how to be a successful IT manager. The program visits a full spectrum of IT management mandates from strategic planning, solution delivery, sourcing to operational considerations. It is designed for:
- A current IT professional who wants to advance to management position
- A current IT professional who wants to broaden his/her IT skills to perform duties more effectively
- A new IT manager who wishes to enhance skills to perform his/her roles successfully
- A non-IT professional who wants to gain insight on how IT functions and helps business to succeed
Key Modules are:
Modules in this program are qualified for Professional Development Units (PDUs) by the Project Management Institute (PMI).